Healthcare / hospital
Institut Jules Bordet
In a hospital environment, automation cannot be thought of as a simple time saver.
Information must be accurate, responsibilities clearly defined, and tools able to integrate with existing clinical processes. An error or a broken workflow can affect several teams and slow down care.
Our experience at Institut Jules Bordet covered several transformation projects: system integration, data-entry automation, self-service patient check-in, billing workflow, and collaboration around medical images.
The missions combined several responsibilities:
This combination made it possible to keep continuity between the expressed need, the system designed, and its real use.
Radiotherapy teams used several specialized applications. Some information had to be entered in multiple places to keep each system up to date.
We analyzed the required exchanges and put integrations in place between the radiotherapy tools and the hospital information system.
The goal was to circulate data that was already available automatically, rather than asking teams to copy it again.
Impact: less re-entry, better consistency across applications, and less dependence on repetitive manual work.
Patient registration tied up reception teams with repetitive checks and data entry.
We developed and deployed an application that lets patients check themselves in on arrival.
The system guided the patient, verified the expected information, and passed the result into the administrative workflow.
Impact: a smoother check-in experience, fewer repetitive tasks for teams, and attention better directed to situations that need human intervention.
The nuclear medicine journey involved several departments and different user profiles. Each team stepped in at a specific stage, with its own information and validations.
We contributed to the design and delivery of a multi-user tool bringing together operational tracking and billing.
The system structured steps, responsibilities, statuses, and validations so that information followed the patient and the process without being rebuilt manually between departments.
Impact: a shared workflow, better visibility on progress, and clearer continuity between clinical activity and administrative operations.
Images used to prepare and discuss treatments came from several specialized systems used by radiotherapy, nuclear medicine, and radiology.
We worked on integrating these tools, circulating images and related data, and supporting collaboration processes between departments.
That work covered, in particular, image use, image registration, and the transfer of information needed to prepare treatments.
Impact: better collaboration around medical images and more coherent access to the data different specialists need.
These four sub-cases answer the same problem: useful information already exists, but it does not yet flow correctly between people, applications, and process steps.
Our work was to understand that flow, identify the breakpoints, and create the integrations or tools that can keep continuity.
Institut Jules Bordet demonstrates our ability to work in complex, multi-actor, and sensitive environments.
We know how to combine business analysis, development, integration, coordination, and validation to automate a process without ignoring the human and operational constraints that make it critical.
Are staff still copying information between applications or compensating for system limits with manual procedures?
Book a discovery call with JustOnline. We will analyze how information flows and which controls are needed before proposing automation.
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